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| Utilizing an Engineering Resin Supplier's Technical Support |
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Authors: Frank C. Jaarsma, Ticona LLC
Abstract
Many molders, designers and resin specifiers do not realize the extent of technical resources available to them by the suppliers of engineering resins. Whether an application is still a concept or currently in production, questions may arise regarding properties or processing of a material. Engineering resin suppliers are generally well equipped to provide guidance in material selection, design, processing and trouble shooting for applications using their materials.
This paper will provide an outline of the types of services and data commonly available. Guidelines will be provided for obtaining maximum utilization of the resource for large customers, small customers and even non-customers.
Introduction
Whether you are involved with engineering thermoplastics as a molder, designer or resin specifier, from time to time you will have technical questions. Regardless of whether your business buys these resins by the truckload, or is just making the first tentative steps into the plastics area, you want fast, accurate information. In the beginning of a project there will be questions about material selection, later about design, then processing, and after production, possibly troubleshooting. Sometimes the questions are directly about the resin, while other times they involve processing or even secondary operations such as joining, decorating or compatibility. Sometimes the questions are difficult and revolve around major issues, while other times a quick reality check is all that is needed.
Do you have a relationship with the technical service department of your engineering resin supplier that permits you to get quick answers? This paper will explain the types of technical resources typically available from engineering resin suppliers, and how to most effectively access them. It will answer common questions such as, whom should I call and that is reasonable to request. The information provided may not necessarily be applicable to all resin suppliers.
Note: Once your order has been processed, you will receive an email with a link to download this article in PDF format.
Price: $0.00
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